Someone on your team isn't meeting the standard.
Before you decide it's a performance problem, ask these 3 questions.
Your first instinct might be to assume it's a skill issue.
Or a motivation issue.
Sometimes it is.
Often it isn't.
Before your next performance conversation, learn the simple system I use to help senior lawyers identify whether the issue is the person... or the system.
Does this sound familiar?
- You're having the same performance conversation over and over again.
- Expectations need to be repeated.
- Poor behaviour isn't addressed until it becomes everyone's problem.
- Your high achievers are frustrated, while others continue to fall short.
- Small issues consume far more time and attention than they should.
Most leaders start with the person.
The better question is whether the problem starts with the system.
In less than 10 minutes, you'll learn:
- The three questions to ask before every performance conversation.
- How to identify whether the issue is the person or the system.
- Why skill and motivation aren't always the real problem.
- A practical system you can apply before your next difficult "performance" conversation.
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About Louise
Louise Mathias is a barrister (ex-litigation), advanced trained mediator (Harvard PON) and high-performance adviser and consultant who works with barristers, senior lawyers and law firms to help them operate at their highest level under pressure.
She brings litigation experience, advanced mediation training, Harvard Program on Negotiation training, and certifications in high performance, emotional intelligence and Dare to Lead.
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