The Email You Should Never Send
Use this checklist before replying when you’re frustrated, angry or under pressure.
You open an email and immediately feel it:
- The tone feels aggressive
- The assumptions are wrong
- The demands feel unreasonable
- Someone is trying to create urgency
- Your heart rate rises
- You think: “I’m not letting them get away with that.”
That’s when smart barristers and lawyers make costly mistakes.
One reactive email can:
- escalate conflict
- damage client trust
- harm your reputation
- be forwarded
- be saved and shared
- be used as evidence later
Most lawyers know how to write a good email.
That’s not the problem.
The problem is knowing what to do when someone is trying to control your behaviour through urgency, pressure or aggression.
This free checklist shows you how high-performing lawyers pause, return to their standards and respond deliberately under pressure.
Download now
High achievers react.
High performers raise their standards under pressure
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About Louise Mathias
Louise Mathias is a barrister (former litigation) and mediator who works as a mediator and with barristers and senior lawyers to help them perform consistently at their highest standard under pressure.
She has completed Harvard’s Program on Negotiation, Difficult Conversations and Leadership, and is certified in high performance, emotional intelligence, and Dare to Lead coaching, advising and consulting, with a Diploma in Leadership and Management.
Through the High Performance Lawyers program, she works with barristers and experienced lawyers who want to avoid costly mistakes, strengthen their credibility and influence, and operate consistently at their best in high-stakes situations.
