Video: Firms, Chambers, and Mediations - WHY DOES THE BEHAVIOUR EVERYONE HATES KEEP HAPPENING?

Most firms, chambers, organisations and mediations can tell you what they value.

Respect. Excellence. Integrity. Honesty.

That’s the easy bit.

The better question is:

What behaviour gets rewarded?

What gets overlooked?

What gets someone the next brief, a promotion, or an important client, despite how they behave?

What does everyone complain about, but nobody challenges?

Because people are watching.

And they learn very quickly what really counts.

Watch the carousel to see how behaviour becomes culture, and why it matters when you need people to perform at high levels and lead change.