Clients don’t know all the legal details of whether a mediation is going well.
But they know when it feels like their barrister or lawyer is in/out of control.
They watch:
Who’s leading the day
Who’s reacting to it
When fear, aggression, and distrust start running the room
That’s what they remember.
Not the legal arguments.
Not the law.
That judgment forms early.
And it's hard to shift - and rarely does.
Mediation Mastery - details and registration HERE