Are You Using The Old Or The New Conflict Resolution Skills?

Many leaders, lawyers and businesses overcomplicate conflict resolution.
Old way
· Prove how much you know and how good your case/story experience is
· Use your position or power to get what you want
· Permit your worries about being perceived as weak dictate your behaviour
· Play hardball tactics that inflame conflict
New Way
· Prepare yourself before (goal, mindset, emotions, communication)
· Take responsibility for your part + performance in the process and results
· Listen 2 x as much as feel you need to speak
· Strive to build relationships + trust to overcome obstacles easier
New = Easier + More Chance of Success > Old = Disempowering + More Risk of Failure
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