Are You Using The Old Or The New Conflict Resolution Skills?

Many leaders, lawyers and businesses overcomplicate conflict resolution.

Old way

·     Prove how much you know and how good your case/story experience is
·     Use your position or power to get what you want
·     Permit your worries about being perceived as weak dictate your behaviour
·     Play hardball tactics that inflame conflict

New Way

·     Prepare yourself before (goal, mindset, emotions, communication)
·     Take responsibility for your part + performance in the process and results
·     Listen 2 x as much as feel you need to speak
·     Strive to build relationships + trust to overcome obstacles easier

New = Easier + More Chance of Success > Old = Disempowering + More Risk of Failure

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